FAQs Archive - THE CHASTAIN - New American Bistro

Q: CAN I DINE AT THE BAR?

Our bar is full service after 5PM and accommodates Guests on a first come first serve basis. There are also a few small tables as well in the bar area.

Q: I’M SICK. WILL I STILL BE CHARGED A CANCELLATION FEE?

We understand that things do happen however we do need to be aware of these situations therefore ask that you email us at info@THECHASTAINatl.com or by phone and we’ll ensure you’re taken care of.

Q: WHY DO YOU CHARGE A CANCELLATION FEE ON RESY?

Our business is based on volume, and we only have a certain number of reservations available per service. When one Guest takes up a reservation, but then cancels at the last minute or does not show up, we cannot offer that time slot to other Guests.

Q: I NEED TO BOOK A PARTY OF 7+ BUT CANNOT DO SO ON RESY. WHY NOT?

Due to limited space in our main dining room and sometimes needing to combine two or more tables, parties of 7 or more require extra care and attention in the arranging of our dining space. We do this to ensure your entire party has an enjoyable experience while dining with us. You may email reservations@ THECHASTAINatl.com to book your reservation or if you would like to inquire further.

Q: WHERE ARE YOU LOCATED?

Our address is 4320 Powers Ferry Road in the North Buckhead area of Atlanta, Georgia. We are located directly across the street from the Chastain Park Tennis Center, at Powers Ferry Road and Chastain Park Avenue.

Q: WHAT IS YOUR DRESS CODE?

Business casual during LUNCH and at the BAR, come as you are in our CAFÉ. After 5PM we kindly ask that Guests joining us refrain from wearing hats, flip flops or tank tops out of respect for other Guests’ dining experience.