FAQ2024-07-19T12:38:44+00:00

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

CAN MY TABLE OF 9 GUESTS SPLIT THE CHECK 7 WAYS?2024-07-19T12:38:25+00:00

Unfortunately splitting checks on larger groups creates slower service for all of our Guests and therefore we limit the number of checks per party to 6.

HOW DO I APPLY FOR A JOB TO WORK AT THE CHASTAIN?2024-12-02T16:01:45+00:00

Please email careers@THECHASTAINatl.com with your resume and interest. Please title your email “Career Inquiry + (position looking to fill)”.

If there is a need to fill the position you are looking for and you meet our requirements, someone will contact you.

If you do not hear from us, we may not have that position available at that time. You may hear from us at a later date when something does open up.

We are always looking for hardworking hospitality professionals who want to succeed as a team, both BOH & FOH.

CAN I RESERVE THE FIRE PIT?2023-10-12T21:50:14+00:00

Absolutely! Please email events@THECHASTAINatl.com to inquire!

CAN I DINE AT THE BAR?2023-10-12T21:49:53+00:00

Our bar is full service after 5PM and accommodates Guests on a first come first serve basis. There are also a few small tables as well in the bar area.

I’M SICK. WILL I STILL BE CHARGED A CANCELLATION FEE?2023-10-12T21:49:34+00:00

We understand that things do happen however we do need to be aware of these situations therefore ask that you email us at info@THECHASTAINatl.com or by phone and we’ll ensure you’re taken care of.

WHY DO YOU CHARGE A CANCELLATION FEE ON RESY?2023-10-12T21:49:06+00:00

Our business is based on volume, and we only have a certain number of reservations available per service. When one Guest takes up a reservation, but then cancels at the last minute or does not show up, we cannot offer that time slot to other Guests.

I NEED TO BOOK A PARTY OF 7+ BUT CANNOT DO SO ON RESY. WHY NOT?2024-12-02T16:00:35+00:00

Due to limited space in our main dining room and sometimes needing to combine two or more tables, parties of 7 or more require extra care and attention in the arranging of our dining space. We do this to ensure your entire party has an enjoyable experience while dining with us. You may email reservations@THECHASTAINatl.com to book your reservation or if you would like to inquire further.

WHERE ARE YOU LOCATED?2023-10-12T21:48:32+00:00

Our address is 4320 Powers Ferry Road in the North Buckhead area of Atlanta, Georgia. We are located directly across the street from the Chastain Park Tennis Center, at Powers Ferry Road and Chastain Park Avenue.

WHAT IS YOUR DRESS CODE?2024-02-12T18:59:08+00:00

Business casual during LUNCH and at the BAR, come as you are in our CAFÉ. After 5PM we kindly ask that Guests joining us refrain from wearing hats, flip flops or tank tops out of respect for other Guests’ dining experience.

DO YOU ALLOW FURRY FAMILY MEMBERS?2024-10-11T15:56:29+00:00

Well behaved furry family members (dogs) are welcome to enjoy our designated open-air terraces with their owners. This includes our South and Front Terraces as well as our fire-pit area. Please note that our Old Oak (covered) Terrace is an extension of our main dining room and is not pet friendly. When visiting us on our dog friendly terraces we ask that you are always mindful of others, have control of your pet and pick up after them properly. Pets are NOT allowed in the building, service animals excluded.

*The above is at the discretion of Management.

IS THE OLD OAK TERRACE (OUTDOOR AREA) COVERED / HEATED / AIR CONDITIONED?2023-10-12T21:47:42+00:00

Our Old Oak Terrace is the covered terrace area directly adjacent to our main dining space. It is weather-proof, with heaters and fans depending on the temperature and Guest preference. Curtains surround the space and are able to be closed or opened depending on the temperature and weather conditions.

WHAT ARE YOUR HOURS OF OPERATION?2024-10-02T17:14:47+00:00
Please note we are closed for DINNER on Mondays. Regular DINNER service is Tuesday-Sunday from 5pm-10pm, 9pm on Sunday.
LUNCH is Monday-Friday, BRUNCH is served on Saturday & Sunday. Both LUNCH & BRUNCH are 11AM-2pm.
Our CAFÉ is open daily until 2pm. Weekdays the CAFÉ opens at 7am and on the weekends at 8am.
Reservations are highly recommended for DINNER, LUNCH & BRUNCH Services.
WHERE DO I PARK?2023-10-12T21:46:59+00:00

We offer Valet Tuesday-Sunday from 8am onwards, on a first come, first serve basis. Valet is complimentary. Tip is discretionary but encouraged. There is no Valet on Mondays. There is also parking surrounding the restaurant and the park, on Chastain Park Avenue and around the park.. *Please note that if you’re going to a concert, you may not leave your car with Valet once your dining experience is completed. We do this so that we may provide all of our Guests the same opportunity to have a wonderful dining experience.

WHAT IS THE DIFFERENCE BETWEEN THE OLD OAK TERRACE, THE DINING ROOM, AND THE BOOTHS ON RESY?2023-10-12T21:46:41+00:00

These are our different seating areas. The Old Oak Terrace is our outdoor dining area, which is covered, weather-proof, with heaters or fans when applicable. The dining room is the main dining area inside the restaurant overlooking the culinary garden. The booths are located between the bar and the main dining room.

DO YOU ACCOMMODATE ALLERGIES AND DIETARY RESTRICTIONS?2023-10-12T21:46:26+00:00

Absolutely, we accommodate dietary restrictions and allergies at THE CHASTAIN. Please let us know any restrictions upon booking, so that we may do our best to accommodate.
*Please note that outside food and beverage is not allowed, unless otherwise specified.

ARE YOU CHILD FRIENDLY?2024-02-12T18:58:19+00:00

We are an upscale neighborhood restaurant that welcomes everyone in your family; however, please be mindful of other Guests when dining with children. Please stay with your children at all times. When making a reservation, we ask that you make us aware of every person in your party.

CAN I BRING A CAKE?2023-10-12T21:45:34+00:00

Yes, you may bring your own cake however there is a cake cutting fee of $6 per person.
*Please note that other outside food and beverage is not allowed.
Our Pastry Chefs are also available for cake making for your event or special dinner. Please send inquiry to info@THECHASTAINatl.com for details.

CAN I BRING MY OWN BOTTLE OF WINE?2023-10-12T21:45:10+00:00

Yes, we allow corkage. Our corkage fee is $30 for the first 750ml bottle, $65 for the second, or $95 for one 1500ml bottle.

DO YOU OFFER GIFT CARDS? 2023-10-12T21:44:53+00:00

Yes, We offer both digital online gift cards which can be purchased online as well as physical cards which can be purchased onsite at the restaurant during regular business hours. If you have any questions regarding gift cards, please email info@THECHASTAINatl.com.

RESERVE A TABLE

DINNER: Tuesday-Sunday (5PM-10PM, Sun 9PM)
LUNCH: Monday-Friday (11AM-2PM) | BRUNCH Saturday & Sunday (11AM-2PM)
CAFÉ: Daily, Weekdays (7AM-2PM) Weekends (8AM-2PM)

DINNER: Tuesday-Sunday
(5PM-10PM, Sun 9PM)

LUNCH: Monday-Friday (11AM-2PM)
BRUNCH Saturday & Sunday (11AM-2PM)

CAFÉ: Daily, Weekdays (7AM-2PM)
Weekends (8AM-2PM)

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